By making a purchase, you acknowledge and agree to the following terms and conditions set forth by Fibroblast USA.

Fibroblast USA
📍 23540 Lyons Avenue, Newhall, CA 91321
📞 661-260-3009 Ext. 2 | 📧 fibroblastusa@yahoo.com

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TRAINING

Online Training: Dates are available monthly.
• Complimentary Training: Certain devices include free online training with purchase.
• In-Person Training: Available for an additional fee if not included with your device. Scheduling is subject to instructor and location availability.

Licensing Notice: Completion of Fibroblast USA training does not replace state or local licensing requirements. Practitioners are responsible for compliance within their legal scope of practice.

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WARRANTY

All devices include a one (1) year limited warranty covering verified manufacturer defects only.

Warranty does not cover:
• Normal wear and tear
• Consumables or accessories
• Damage due to misuse, accidents, or unauthorized repairs/modifications

Proof of purchase and device serial number are required for all claims.
To initiate a claim, contact:
📞 661-260-3009 Ext. 2 | 📧 fibroblastusa@yahoo.com

All sales are final. Returns are only accepted for approved manufacturer-related defects.
• Products must be unused and in original packaging
• Returned with an RMA (Return Authorization Code) obtained from Fibroblast USA prior to shipping

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INTELLECTUAL PROPERTY

All Fibroblast USA devices, manuals, videos, protocols, and training materials are protected under U.S. copyright and trademark law.
• Unauthorized reproduction, resale, or distribution of any content is strictly prohibited.
• Any violation will result in termination of usage rights and may lead to legal action.

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SHIPPING INFORMATION
• Processing Time: Orders ship within 1–2 business days after payment confirmation.
• Delivery Time: Approximately 5–7 business days from ship date, unless expedited shipping is selected at checkout.
• Carriers Used: UPS, USPS, and DHL.
• Delivery Address: Please provide a secure address where deliveries can be safely received.

Signature Requirements:
• Orders over $100 require a signature upon delivery, unless formally waived via email to fibroblastusa@yahoo.com.
• All devices require a signature — no exceptions.