Política de envío
Shipping Policy
Our shipping distribution center is located in Santa Clarita Ca.
We reserve the right to combine, or split orders based on inventory stock.
Shipping Times:
- All orders placed before 12:PM (PS Time) will ship that same day.
- All orders placed after 12:00PM (PS Time) will ship the following business day.
- Our distribution warehouse hours are M-F from 9am-5pm (PS Time).
- We are closed on weekends and major US holidays, orders will ship the following business day.
Overnight Shipping:
- We offer overnight shipping (US only) on all of our items (unless we are out of stock). All "overnight" shipments must be made before 12:00PM (PSTime) M-F to ship that same day.
- For overnight shipping please remember that the calculation shown at our checkout page only calculates "business days.” (Saturday & Sunday are not considered business days.)
International Shipping:
- We offer international shipping on all items that meet guidelines for export.
- All customers are liable for any and all customs and duties imposed by their countries laws and customs policies. Spa Source the Home of Fibroblast USA takes no responsibilities for charges and advise customers to get accurate tax rates from their customs office.
- Customers are responsible for all customs duties on all purchases.
- Please enter your address information correctly. If for some reason, you are unable to put the correct address please contact of at fibroblastusa@yahoo.com for further assistance. Incorrect address will cause delays and or package being lost.
- Once a package has been shipped, we have zero control over the package. Therefore, all international orders are final. Returns, refunds and exchanges are not accepted under any circumstances.
Information:
If you have questions concerning shipments, please feel free to email us at fibroblastusa@yahoo.com.
**If shipping address is not accurate, it will not be shipped till address has been updated.